SECURE SaaS ENTERPRISE REMOTE CONNECTIVITY
TeamViewer Tensor™ is an enterprise remote connectivity cloud platform, enabling organizations to deploy a large-scale IT management framework to access, support, and control any device or machine quickly and easily from anywhere, anytime. Powered by the world’s largest remote connectivity infrastructure — spanning 200 countries and connecting more than 2.5 billion devices — TeamViewer Tensor scales linearly to meet enterprise requirements, providing fast, reliable connectivity and real-time support tools in a secure, instantly deployable SaaS environment.
KEY USE CASES
Enterprise IT Support
Keep employees productive and frustration-free, help solve their IT problems faster with real-time remote support for your enterprise.
Provide instant remote support for customers anywhere, anytime, across devices and platforms — the moment they need it most. Securely connect to remote devices, access files, and applications, take control of remote systems, and troubleshoot problems as though you were there in person.
Empower your employees to work securely from anywhere, anytime. Business travel, offsite meetings, or just working from home: give your teams access to desktops, corporate servers, network files, and enterprise systems — without requiring a VPN.
Remote Access to Servers
Manage, maintain, and remotely control enterprise servers from anywhere, anytime for fast troubleshooting to minimize downtime.
Mobile Device Support
Resolve mobile device issues quickly and conveniently from your computer, tablet, or smartphone to keep your customers and employees productive on-the-go.
Mobile App Customer Support
Optimize your mobile app support services by integrating TeamViewer remote access and remote control functionalities seamlessly into your mobile apps. Secure and GDPR compliant, mobile app customer support enables support agents to access and see information in the app only, not the entire mobile device.
Co-Browsing Online Customer Support
Support your website users with secure screen sharing co-browsing technology. Optimized for web and mobile devices, co-browsing enables your support agents to see customer screens in real-time and chat with them to resolve issues or answer questions, without exposing sensitive or private data.